December 2021
1st Class Accounts has just been announced as winner of the Outstanding Customer Service Team category at the 2021 Global Business Excellence Awards.
1st Class Accounts, a London-based accounting firm, was recognized for providing outstanding customer service to their clients in 2021. Founded in 2014 to help small businesses improve their accounting, the company has now grown to a team of 15 who support clients across 6 divisions: SMEs, Contractors, Individuals, Sports and Entertainment, Construction Industry and Property & Real Estate. 1st Class Accounts is not just an accountant; they pride themselves on getting to know all of their clients personally and going above and beyond to provide tailored advice on how clients can grow their businesses.
The Global Business Excellence Awards pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector, focusing on financial results, innovation, customer, employee, investor and community benefits.
Commenting on 1st Class Accounts, the winner in the Outstanding Customer Service Team category, the chairman of the judges said:
“By focusing on going above and beyond for its customers, 1st Class Accounts has seen incredible growth since its inception in 2014. On joining the company, clients undergo a ‘tax medical’, which helps the customer service team learn everything about their business. What is outstanding about 1st Class Accounts is that it aligns its clients’ tax strategy to its clients’ corporate goals enabling them to grow. Being customer focused has paid off because 1st Class Accounts’ customer service team has received brilliant feedback from its loyal customer base.”
Upon receiving the Award, Yemi Ajala (Business Development Director) said: “It’s great to get the recognition our team deserves after working so hard since our inception in 2014.”
The Global Business Excellence Awards are one of the world’s highest profile awards and winning this accolade speaks volumes about 1st Class Accounts. Due to their high profile, the Awards attract a wide range of entries from across the world, from large international PLCs and public sector organisations to dynamic and innovative SMEs. The winners all have one thing in common – they are truly outstanding at what they do.
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